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ABC Movers gives you the best advice to make your moving an easy one
FREQUENT QUESTIONS
Things you need to know about moving
 
To start coordinating my moving, when should I contact ABC MOVERS?
Time is essential to prepare an international moving. The more you take your time for planning, the more we can coordinate all the details, such as contacting our agent in the new place of destiny, verifying about the required documentation, coordinating the transportation, and establishing the dates for packing and loading.
Moving companies are filled up with work during the high seasons (summer and winter vacations), so it is important to take this into account so that we can accomplish the schedule.
Who will provide the services in the place of destination?
ABC MOVERS work with a whole group of agents carefully selected all around the world. These agents will provide you with the services you need in each country. Usually these services include Customs delivery in the port/entry border, transportation to your new home, unloading, unpacking (of furniture), setting up the furniture, and picking up all empty packaging.
Regular services do NOT include delivery to a second home, delivery on top of a second floor, handling heavy objects like pianos or safety boxes, delivery on Saturdays or Sundays, extra time, furniture assembly, third party services, parking permits, demolitions, haulage, (and ladders).
If you need some of these services, please let us know with anticipation so that we can include them in our price estimate.
What can I send (or not) with my household goods?
What you can send depends on the laws of each country. Usually food (of any kind) is prohibited, as well as drugs, firearms, plants, and pornographic material. Check with your executive in ABC MOVERS. He/she can give you the information you need on this matter.
Will there be extra charges in the place of destination?
The costs of a regular moving door to door are included in the price estimate we first make. Nevertheless, there can be additional costs depending on such things as: the actual access to your residence, lack of required documents, if you need a demolition, parking permits, delays and storage, taxes and rights, Customs inspections, etc. These costs are difficult to establish in advance and so they are not included in our price estimate. Please check with your executive in ABC MOVERS. He/she can give you the information you need on this matter.
Can I pack by myself?
Due to the insurance policy, we do NOT recommend you to do the packing. Any object that has not been packed by our company will be out of the insurance coverage. Also, the security measures have been increasing recently in all ports worldwide so that the PBO (Pack by Owner) is not a recommendable practice, since the agents in Customs will probably want to open the packages to check on them. If you decide to pack by your own we can only offer you insurance for total loss, or you'll have to find insurance at your own risk.